Terms and Conditions of Use for SelfMap AI

Last Updated: December 7, 2025

Effective Date: December 7, 2025

Important Notices

Auto-Renewing Subscriptions

The Service may offer subscriptions that automatically renew. Please read these Terms and Conditions of Use carefully before starting a trial or completing a purchase for auto-renewing subscription service. To avoid being charged you must affirmatively cancel a subscription or a trial at least 24 hours before the end of the trial or the current subscription period.

If you are unsure how to cancel a subscription or a trial, please visit the Apple support website, Google Play help (or any other app stores' support pages) or our website depending on where you have purchased your subscription. Deleting the app or your account does not cancel your subscriptions and trials. You may wish to take a screenshot of this information for your reference. You can find more details in our Subscription Terms below.

These Terms contain important disclaimers (Section 2), disclaimers of warranties (Section 9), limitation of liability (Section 10), as well as provisions that waive your right to a jury trial, right to a court hearing and right to participate in a class action (arbitration and class action waiver - see Section 16). Arbitration is the exclusive remedy for any and all disputes arising from or relating to these Terms or the Service.

1. Agreement to Terms

These Terms and Conditions (the "Terms") govern the relationship between you and SelfMap AI ("we," "us," "our," or the "Company") regarding your use of the Company's mobile applications and services (the "Service"), including all textual, graphic, video, music, software and other content available through the Service (the "Content").

Your access and use of the Service constitutes your agreement to be bound by these Terms, which establish a legally binding contractual relationship between you and the Company. For this reason, PLEASE READ THE TERMS CAREFULLY BEFORE USING THE SERVICE.

Please review also our Privacy Policy. The terms of the Privacy Policy and other supplemental terms, policies or documents that may be posted on the Service from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason.

Unless otherwise expressly provided herein, we will alert you about any changes by updating the "Last updated" date of these Terms and you waive any right to receive specific notice of each such change.

If you do not agree with any part of these Terms, or if you are not eligible or authorized to be bound by these Terms, then do not access or use the Service.

2. Important Disclaimers

NOT A MEDICAL OR CLINICAL SERVICE

SelfMap AI is NOT a medical, clinical, therapeutic, or healthcare service. The Service does NOT provide:

  • Medical diagnosis, treatment, or advice
  • Clinical or psychiatric assessments
  • Therapeutic interventions or counseling
  • Mental health treatment or therapy
  • Medical professional services of any kind
  • Emergency medical or crisis services

The Service is a self-reflection and personal development tool for informational and educational purposes only. All content, insights, recommendations, and AI-generated reports are provided for personal reflection and self-improvement purposes and should NOT be considered as:

  • Professional medical, psychological, or psychiatric advice
  • A substitute for professional healthcare, therapy, or counseling
  • A replacement for qualified medical or mental health treatment
  • Diagnostic or treatment tools

If you are experiencing a medical emergency, mental health crisis, or suicidal thoughts, please:

  • Call emergency services immediately (911 in US, or your local emergency number)
  • Contact a crisis hotline (988 Suicide & Crisis Lifeline in US)
  • Seek immediate professional medical or mental health assistance

Always consult qualified healthcare professionals for medical advice, mental health concerns, or any condition requiring professional treatment.

2.1 Service Availability and Limitations

We strive to keep SelfMap available and functional. Like all software services, SelfMap may experience occasional downtime for maintenance, updates, or technical issues.

Results and outcomes from using the Service vary by individual. Your experience will depend on your engagement and personal circumstances. The Service is intended as a tool that may be useful in achieving your personal development goals. Not all information or recommendations may be suitable for everyone.

You acknowledge that activities inspired by the Service may involve risks, and you assume full responsibility for your health, wellbeing, and any decisions you make based on the Service's content. Information provided through our Service is for informational purposes only. The Service is not intended to be a substitute for professional advice, including medical, psychiatric, financial, investment, or legal advice. Never disregard or delay seeking professional help. Any decisions based on the Service are your sole responsibility.

3. Description of Service

SelfMap AI is a mobile application that provides:

  • Personality Assessment and Analysis: AI-powered personality analysis based on questionnaire responses
  • Personalized Insights: Customized personality reports, insights, and recommendations
  • Daily Check-Ins: Tools for tracking mood, energy levels, and daily experiences
  • Microsteps Generation: AI-generated daily action items tailored to your goals and current state
  • Progress Tracking: Analytics and statistics about your wellness journey
  • Weekly Reports: Periodic personality assessments and progress reviews

The Service uses advanced AI technology to generate personalized content based on your input. We continuously work to improve the Service but do not guarantee specific outcomes or results.

4. Eligibility and Account Registration

4.1 Age Requirements

The Service is intended for users who are 18 years of age or older. You hereby represent and warrant to the Company that you are at least 18 years old and meet the foregoing qualification.

You must be at least 18 years old to use the Service.

If you are under 18 years of age, you may not use the Service. The Company reserves the right to request proof of age at any time and to suspend or terminate accounts that violate this age requirement.

4.2 Account Registration

In order to use certain features of the Service, you may need to register an account ("Account") and provide certain information about yourself as prompted by the registration form.

If you register an Account, you represent and warrant to the Company that: (i) all required registration information you submit is truthful and accurate; (ii) you will maintain the accuracy of such information; (iii) your use of the Service does not violate any applicable law or regulation or these Terms; and (iv) you are at least 18 years of age. Otherwise, the Service may not operate correctly, and we may not be able to contact you with important notices.

4.3 Account Security

You are responsible for:

  • Maintaining the confidentiality of your password and not sharing it with others
  • All actions taken using your account credentials
  • Immediately notifying us if you suspect unauthorized access
  • Using a strong, unique password

The Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above security requirements.

4.4 Account Termination

We reserve the right to:

  • Suspend or terminate your account for violation of these Terms
  • Delete accounts that are inactive for extended periods
  • Refuse service to anyone at any time for any reason

You may delete your account at any time through the app settings. Account deletion will result in permanent loss of all your data (see Privacy Policy).

5. Service Use and Restrictions

5.1 Permitted Uses

If you use the Service, you represent and warrant to the Company that: (i) all required information you submit is truthful and accurate; (ii) your use of the Service does not violate any applicable law or regulation or these Terms.

The Company reserves the right to suspend or terminate your use of Service, or your access to the Service, in the event that you breach these Terms.

5.2 Prohibited Activities

As a user of the Service, you agree NOT to:

5.2.1 Illegal Activities

  • Use the Service for any illegal purpose or in violation of any laws
  • Violate any applicable regulations or rules

5.2.2 Harmful or Abusive Behavior

  • Harass, abuse, or harm others (though the Service is primarily for personal use)
  • Impersonate any person or entity
  • Transmit harmful code (viruses, malware, etc.)

5.2.3 Service Interference

  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any portion of the Service
  • Bypass security measures or access controls
  • Use automated systems (bots, scrapers) to access the Service
  • Overload or stress test our systems

5.2.4 Intellectual Property Violations

  • Reverse engineer the Service or any component
  • Copy, modify, or distribute our code, content, or design
  • Create derivative works based on the Service
  • Remove copyright notices or proprietary markings

5.2.5 Data Misuse

  • Attempt to extract large amounts of data through automated means
  • Share your account with others (each user must have their own account)
  • Use AI-generated content for commercial purposes (reselling, republishing for profit) without our written permission
  • You may share your personal reports for non-commercial purposes (such as sharing on social media for personal use)

6. Content and Intellectual Property

6.1 Our Content

All content, features, and functionality of the Service are owned by SelfMap AI and protected by international copyright, trademark, and other intellectual property laws. This includes:

  • Software code and app design
  • User interface and user experience design
  • Brand names and logos
  • Documentation and help materials
  • Aggregate data and analytics

6.2 Your Content

You retain ownership of:

  • Your personal data and questionnaire responses
  • Your daily check-in entries and notes
  • Profile information you provide

6.3 License to Use Your Content

By using the Service, you grant us a license to:

  • Store and process your data to provide the Service
  • Generate AI-powered reports and microsteps from your data
  • Use anonymized, aggregated data for research and improvement purposes
  • Display your content within the Service (as you input it)

7. AI and Automated Processing

7.1 AI-Generated Content Disclaimer

The Service uses advanced AI technology to generate personalized content based on your input, including:

  • Personality reports based on questionnaire responses
  • Personalized recommendations based on your goals and activity
  • Insights and content tailored to your data

AI Content Limitations:

Our AI generates personalized content based on your input. While we use safety measures, AI may occasionally produce content that doesn't meet your expectations or may be inaccurate.

If you receive content that seems incorrect or inappropriate:

  • Don't rely on it for important decisions
  • Report it through the app so we can improve
  • Consult professionals for advice on important matters

If you experience a mental health crisis, contact emergency services (911) or a crisis hotline (988 in US) immediately.

8. Payments, Subscriptions, and Refunds

8.1 Subscription Plans and Pricing

Certain features of the Service may be offered for a fee. You can make a purchase through an App Store (the "Purchase") or directly through us.

SelfMap AI may offer:

  • Free tier with limited features
  • Premium subscriptions with enhanced features and benefits
  • Additional paid features or add-ons
  • Trial subscriptions that provide access to the Service for a limited period of time

8.2 Billing and Payment Terms

Billing:

  • Charges are processed through RevenueCat and Stripe
  • Subscriptions are billed in advance for the subscription period
  • Prices shown exclude applicable taxes
  • Payment methods: Credit/debit cards via app stores

Price Changes:

  • We may change subscription prices at any time
  • Price changes apply to new subscribers immediately
  • Existing subscribers will receive at least 30 days notice before price changes take effect
  • Continued use after a price change constitutes acceptance of the new price

Failed Payments:

  • If payment fails, we will attempt to re-bill your payment method
  • Access may be suspended until payment succeeds
  • Your account may be terminated after repeated payment failures

8.3 Auto-Renewing Subscriptions

DELETING THE APP OR YOUR ACCOUNT DOES NOT CANCEL YOUR SUBSCRIPTIONS AND TRIALS. You must cancel through the appropriate method (App Store, Google Play Store, or RevenueCat customer portal) before the renewal date.

8.4 Refunds

All sales are final. We do not provide refunds except:

  • Where required by applicable law
  • At our sole discretion on a case-by-case basis
  • When mandated by your app store's refund policies

For accidental purchases or billing issues, contact us within 48 hours at support@selfmapai.com. We will review refund requests but are not obligated to grant them.

Cancelled subscriptions continue to provide access until the end of the paid period. No refunds are provided for unused subscription time, dissatisfaction with the Service, or changes to features or pricing.

8.5 Cancellation

Account deletion and subscription cancellation are separate actions. See Section 15 for complete details.

To avoid being charged, you must cancel at least 24 hours before the end of the trial or current subscription period. Deleting the app, deleting your account, or uninstalling the app does NOT cancel your subscriptions.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without representation or warranty of any kind, express or implied, including but not limited to the implied warranties of title, non-infringement, integration, merchantability and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed.

10. Limitation of Liability

In no event shall we (and our affiliates) be liable to you or any third party for any lost profit or any indirect, consequential, exemplary, incidental, special or punitive damages arising from these Terms or your use of, or inability to use, the Service (including the website or content), even if we have been advised of the possibility of such damages.

Notwithstanding anything to the contrary contained herein, you agree that the aggregate liability of the Company to you for any and all claims arising from the use of the website, content or Service is limited to the greater of (a) amounts you paid to the Company for the Service in the 12 months before the claim, or (b) $100. The limitations of damages set forth above are fundamental elements of the basis of the Terms between the Company and you.

11. Indemnity

You agree to indemnify and hold the Company, its successors, subsidiaries, affiliates, any related companies, its suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them harmless, including costs and attorneys' fees, from any claim or demand made by any third party due to or arising out of (i) your use of the Service, (ii) your User Content, or (iii) your violation of these Terms.

12. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

13. International Use

The Company makes no representation that the Service is accessible, appropriate or legally available for use in your jurisdiction, and accessing and using the Service is prohibited from territories where doing so would be illegal. You access the Service at your own initiative and are responsible for compliance with local laws.

14. Modifications to Terms

We reserve the right to:

  • Modify these Terms at any time
  • Update or change the Service at our discretion
  • Discontinue features or the entire Service

We will notify you of material changes by:

  • Posting updated Terms with a new "Last Updated" date
  • In-app notification for significant changes
  • Email notification (if applicable)

Your continued use after changes constitutes acceptance. If you do not agree, you must stop using the Service.

15. Account Deletion vs. Subscription Cancellation

Account deletion and subscription cancellation are two separate actions.

15.1 Understanding the Difference

Account Deletion:

  • Removes your account and personal data from the Service
  • Stops access to the Service immediately
  • Does NOT cancel your active subscription
  • Does NOT stop recurring subscription charges
  • May result in loss of all your data, reports, and progress

Subscription Cancellation:

  • Stops future subscription charges at the end of the current billing period
  • Maintains your account and data
  • Allows continued access until the end of the paid period
  • Must be done separately through app settings or your app store (Apple App Store or Google Play Store)

15.2 How to Cancel Your Subscription

To avoid being charged, you must cancel at least 24 hours before the end of the trial or current subscription period.

You may cancel your subscription at any time through:

  • App settings → Account → Subscriptions → Cancel Subscription
  • Apple App Store (iOS): Settings → [Your Name] → Subscriptions → SelfMap AI → Cancel Subscription
  • Google Play Store (Android): Play Store → Subscriptions → SelfMap AI → Cancel Subscription
  • RevenueCat customer portal (if available via link in app)

Deleting the app, deleting your account, or uninstalling the app DOES NOT cancel your subscription. You must actively cancel through one of the methods above.

16. Dispute Resolution and Arbitration

Please read this arbitration provision carefully to understand your rights.

You agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules.

16.1 Opt-Out Right

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to support@selfmapai.com with the subject line "Arbitration Opt-Out" and including your name, email address, and a clear statement that you wish to opt out of the arbitration agreement.

If you opt out, all other provisions of these Terms remain in effect, but any disputes between you and SelfMap AI will be resolved in court rather than through arbitration. Your decision to opt out will not affect your access to or use of the Service.

16.2 Small Claims Court Exception

You may bring claims in small claims court in your local jurisdiction if the claim qualifies and remains in small claims court.

17. Governing Law and Jurisdiction

The laws of the United States, excluding its conflicts of law principles, govern these Terms and your use of the Service.

To the extent that any action relating to any dispute hereunder is permitted to be brought in a court of law, such action will be subject to the jurisdiction of the federal courts of the United States, and you hereby irrevocably submit to personal jurisdiction and venue in such courts, and waive any defense of improper venue or inconvenient forum.

18. Mobile App Stores

18.1 Apple App Store

If you are accessing the Service on an Apple Inc. ("Apple") App Store or if you are using the Service on an iOS device(s), you acknowledge that you have read, understood, and agree to the following notice regarding Apple. These Terms are between you and the Company only, not with Apple, and Apple is not responsible for the Service and the content thereof.

18.2 Google Play Store

If you are accessing the Service on a Google, Inc. or one of its affiliates ("Google") Google Play (or its successors), you acknowledge that you have read, understood, and agree to the following notice regarding Google Play. To the extent of any conflict between the Google Play Terms and these Terms, the Google Play Terms shall apply with respect to your use of the Service that you download from Google Play.

19. General Provisions

19.1 Entire Agreement

Except as otherwise expressly provided herein, these Terms set forth the entire agreement between you and the Company regarding its subject matter, and supersede all prior promises, agreements or representations, whether written or oral, regarding such subject matter.

19.2 Severability

Subject to Section 16 (Arbitration), if any provision of these Terms is found to be invalid or unenforceable, then these Terms will remain in full force and effect and will be reformed to be valid and enforceable while reflecting the intent of the parties to the greatest extent permitted by law.

19.3 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms, in whole or in part, to any third party at any time without your consent, including in connection with a merger, acquisition, or sale of assets.

19.4 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of the Company.

19.5 Notices

We may provide notices to you via email, in-app notification, or through other reasonable means. Notices to us should be sent to the contact information provided in Section 19.8 (Contact Information) below.

19.6 Force Majeure

We are not liable for any delay or failure to perform resulting from circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network or internet failures, or strikes.

19.7 Third-Party Payment Services

Payments are processed through:

  • RevenueCat - Subscription management platform
  • Stripe - Payment processing service

You agree to comply with RevenueCat's Terms of Service and Stripe's Terms of Service. We are not responsible for payment processing errors by third-party providers.

19.8 Contact Information

If you want to send any notice under these Terms or have any questions regarding the Service, you may contact us at:

  • Email: support@selfmapai.com
  • Address: 10983 Wellworth Ave, Los Angeles, CA 90024, United States
  • Payment Support: For payment or billing issues, contact us at support@selfmapai.com or through the app's support feature.

I have read these Terms and agree to all of the provisions contained above.

These Terms and Conditions of Use were last reviewed and updated on December 7, 2025.

By using SelfMap AI, you acknowledge that you have read, understood, and agree to be bound by these Terms.